Having to Deal with Negative People

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       On certain days, I find that my positivity is hard to maintain. I attempt not to let small attitudes bother me, but it is very testing at times. When a customer is rude to me, and addresses our interaction with a poor tone, I sometimes catch myself echoing an attitude back to them. I’ve slipped at times, and this is not the proper approach… Handling anger with anger is no way to solve anything. Out of respect, determine the problem and keep your cool. A customer who is angry will only become more furious if you raise your voice or snap back with an attitude. And don’t forget, it is against the policy of ethics to lose your temper. I try to keep in mind that this sour being will consume no more than ten minutes of my day, and that I shouldn’t let their negativity influence my attitude. Just get through the next ten minutes with a smile… When a customer is downright rude, potentially sparking a trigger within you, mentally step away from their rant and take a few deep breaths

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Breathe in… (two, three)

Breathe out… (two, three)

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       Collect yourself before you respond with any lash. It is not worth the time to exert your energy into negative communication. Emotions are contagious. Just as happiness and laughter can brighten an entire room, overt grumpiness can dull everyone around.  During these pessimistic exchanges (with anybody), keep in mind what makes you happy in your own life… what excitements you have to look forward after leaving this conversation! Don’t let the problems of someone else bring you down. And never let it change your attitude. You are not a problem; you are simply in their line of fire. And ya never know, maybe you can persuade them to lay down their weapons. Kill ‘em with kindness… because like I said, emotions are contagious!

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© 2013 by Stephanie Himmelman. All Rights Reserved

No part of my writing may be reproduced, published, distributed, copied or displayed.

“Your eyes are a window to your soul.”

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I stand back and study every person; silently observing their behavior (towards me and other people), deciphering to myself the tick of their brain. Some people are honest, while there are those who are not. Many people care about things that don’t matter, and others might care about nothing (or no one) at all. During every connection I’ve had in my life—be it for five minutes or five years, etc.—I have studied the person in contact. I look into their eyes, quietly analyzing to myself why one might choose their method. After extended interaction and a read into their energy, body language and attitudes, I begin to sense the sincerity and genuineness of a person.

Their eyes. I imagine the eyes of a person to connect straight into their soul, and who is in touch with their soul (i.e. being a good person) will have an amount of depth to their eyes that is perceivable by others. Those who are immoral or disloyal exhibit a shallowness in their eyes…They are cold, and I am shut out. Gathered as my opinion, if a person’s eyes appear to lack such depth, in turn does their soul.

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© 2012 by Stephanie Himmelman. All Rights Reserved

No part of my writing may be reproduced, published, distributed, copied or displayed.

The Past in the Present.

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That moment when you wake up from sleep and look outside to the sky. The light is out, but the sun has not yet risen. The sky looks a tone of gray, and the silhouettes of the trees around are shaded black. The outside scenery resembles a black and white photo, and if not for the colors on the interior of our home, one might believe we were living in an old-time photograph… as if brought back in time by the view of our present setting. Without beams of sunlight to grab the sky, color does not exist. And then it’s noticed: beauty is in the eye of the beholder.

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© 2012 by Stephanie Himmelman. All Rights Reserved

No part of my writing may be reproduced, published, distributed, copied or displayed.

Healed, or Impermanently Forgotten?

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Does time really heal all wounds? Or might it simply push them into the back of your mind, where they will eventually be forgotten and less focused upon? Your heart was slivered after the event(s), though it may have happened so long ago. Is the pain still within you? The death of a parent; an ignoble act from someone you fell to trust; any mistake you’ve made in your past… You haven’t thought about it in years, and therefore “have moved on from the hurt” to escape your exhaust. But have you truly moved on? Or have the current distractions of your life helped to blanket what once consumed your mind? The experience has been logged in your memory, remaining there forever. It has changed that portion of you. Wounds will never fully heal, no matter the amount of time that passes; they turn to scars, and become a part of you.

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© 2012 by Stephanie Himmelman. All Rights Reserved

No part of my writing may be reproduced, published, distributed, copied or displayed.

Sirens, sirens, everywhere…

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Have you ever seen, or heard, a firetruck or ambulance rush by? Do you wonder where they are going, and why they were called to be there? I say a prayer to myself when this happens near me. If someone has lost their house or business due to fire, I pray that everything in the situation can be managed through. I beg that whoever they are rushing to is okay; that their families are okay. I hope that it was a minor emergency, or that nobody was hurt seriously. You’ve been around someone in need of an ambulance; maybe you’ve even taken the ride for yourself. It is a horrible/drop the pit to your stomach experience. Be thankful that when the sirens go by, they were not called on your behalf or those around.

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© 2012 by Stephanie Himmelman. All Rights Reserved

No part of my writing may be reproduced, published, distributed, copied or displayed.

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